Online Financial Resources Available for 3CE Customers

There are many financial resources available to 3CE customers. Customers enrolled in 3CE continue receiving their CARE, FERA, AMP, HEAP and Medical Baseline discounts; with no need to reapply for these programs. Those enrolled in CARE/FERA may also be eligible to apply for the newly available AMP Program which shields customers with past-due balances from disconnections. Review the details below to learn more and determine which resources you are eligible for:

AMP

Provides up to $8,000 total past-due forgiveness for CARE or FERA customers and shields customers with past-due amounts from disconnection. Customers must be enrolled in CARE or FERA to be eligible for AMP. 

Customers must also owe at least $500 in arrearages, or $250 for gas-only customers, with some portion of the arrearage at least 90 days past due. NEM customers are not eligible to participate at this time.

CARE and FERA

CARE is a monthly discount of 20% or more on gas and electricity. Participants qualify through income guidelines or if enrolled in certain public assistance programs. 

FERA is a monthly discount of 18% on electricity only. Must be a household with three or more people. Participants qualify through income guidelines. 

Emergency Rental Assistance Program

California passed SB91 approving $2.6B in emergency rental and utility assistance. Each county has been allotted a different funding amount and process for administering their program.  

Applicants can receive assistance with past due rent and utility expenses. 3CE Customers can visit the state site to determine which entity is running their program: Housing Is Key (ca.gov)